PURPOSE

The Purpose of this Project Agreement is to set forth the terms and conditions under which BWC Enterprises LLC, AKA “A Life After Layoff” (The Company) and Client will agree.

Whereas, Client hereby hires the service of The Company to provide a custom-made resume and other related career services included in the purchased resume writing package or career coaching services. And that this Agreement shall be effective on the date the Client signifies conformity.

NOW, THEREFORE, in consideration of the mutual promises herein contained, the parties agree as follows:

Payment Terms

Whereas, Client shall pay in full the package price predetermined with The Company’s agent, with no additional sums, amounts, monies, taxes, or charges upon signup and within the required process.

Whereas, Client shall make the payment through credit card or Stripe, and that Client shall provide a credit card number and a credit card billing address for this purpose. Receipt on all payments made shall be sent to Client via email and that service provider (The Company) shall be reflected as the payment processor.

Whereas, prices are all presented in US dollars. Client, therefore, shall pay in US dollars, regardless of location.

Whereas, Client understands that no portion of the payment made is refundable unless, otherwise, for cause(s) validated by The Company.

Turnaround Time

Whereas, unless special arrangements are made, the turnaround time for the initial resume draft of each package shall be as follows:

Whereas, unless special arrangements are made, the average turnaround time for the initial resume draft of each package shall be as follows:

Basic Resume – 12-15 business days

Deluxe Resume – 12-15 business days

Premium Resume – 18-20 business days

Resume and LinkedIn reviews – 7-10 business days

Whereas, turnaround time shall start upon receipt of the completed questionnaire and/or other information and not on the date Client has signed up.

Whereas, The Company shall send Client an Acknowledgment Form, along with the final copies of the resume and package inclusions upon Client’s agreement to finalize the project.

Whereas, career coaching sessions are available on a first-come, first-served basis and are subject to the Coach’s availability, as determined by The Company.  

Privacy

Whereas, The Company is committed to protecting the privacy of all its clients. All information received from or provided by the clients is strictly for the use of The Company and will not be shared with any third party. Whereas, The Company shall only ask for information necessary in creating a resume draft tailor-made for the Client.

Services

Whereas, The Company shall use standard American English in all its writing services.

Whereas, Client hereby agrees that The Company will render the following services:

  • Writing of the initial resume draft;
  • Revision of the initial draft, if there be any, until the Client fully approves the copy;
  • Preparation of the final resume copy and other resume package inclusions following the approval of the initial resume draft;

Whereas, in providing career coaching services, The Company shall:

  • Conduct pre-arranged video conference calls at an agreed-upon time frame utilizing Google Meet or another video conferencing software 
  • Review resumes, and Linkedin profiles and suggest career and job search strategies in accordance with the coaching package purchased 
  • The Company shall not: provide recorded copies of the coaching session nor written summaries of the advice given. 

Whereas The Company provides career-related advises it deems in the best interest of the client, it should not be construed as legal advice, nor will the Client hold the Company liable for any adverse impact as a result of the Client implementing the provided advice.

Refunds and Returns Policy

We understand that circumstances may change, and therefore offer a 72-hour refund policy.  Resume writing, cover letter writing, LinkedIn profile services, resume/LinkedIn review services, and career coaching services are eligible for a full refund within 48 hours of initially ordering the service.  

However, due to the nature of the intellectual property and/or services offered, if BWC Enterprises LLC (otherwise known as “A Life After Layoff” OR DBA “Bryan Creely” OR “The Company”) or any of its affiliates renders a resume/cover letter/LinkedIn review or writing services and/or provides a proofed or final version of the resume/cover letter or LinkedIn profile, OR completes resume/LinkedIn review services OR conducts the agreed-to career coaching session as agreed to, we are unable to offer a refund of any kind.

To ensure you’re delighted with your resume, cover letter, or LinkedIn profile services, you are eligible for (2) free rounds of revisions to ensure accuracy and quality within (10) ten business days.  Revisions beyond two OR outside of 10 business days of receipt will be subject to a $25 per revision fee. 

There are no refunds for a completed resume or Linkedin profile review or career coaching session.

Cancellation of or rescheduling career coaching sessions within 48 hours of the scheduled career coaching appointment is not eligible for any refund.  Reschedule or cancellation requests must be made in writing at least 48 hours before the scheduled/agreed meeting appointment.  Rescheduled requests made less than 48 hours before the original appointment time may be subject to a rescheduling fee of $50 (subject to change without notice). 

Refunds of unused portions of a pre-paid career coaching package may be requested minus the original/standalone retail value of services/products already rendered, completed, and/or delivered.  

You may not apply the balance of a service to another service. (example: taking the last session of a career coaching package and apply it toward a resume package)

Career training products, including courses and templates

Career training products, including any course sold under “A Life After Layoff,” may be refunded within ten (10) days of purchase if (not more than) 10% of the course has been completed.  There will be no refunds if the purchased course has been completed more than 10%.  

Whereas, The Company reserves the right to adjust, change, or modify this agreement’s contents, terms, conditions, and pricing at any time without notification. 

By engaging BWC Enterprises LLC (otherwise known as A Life After Layoff) for any/all resume-related services, including resume writing, education, tutorials, templates, LinkedIn profile services, and career coaching services, you acknowledge and agree to the terms of this return policy.

Late fees



All products and service payments are required before any service is provided. If your payment option fails or you cancel your payment, a late payment fee of 10% of the balance due may be assessed for each successive 30-day period. Unpaid balances exceeding 90 days from the original due date will be handed over to a 3rd party for collection. If you are unable to pay your balance, please contact in**@al**************.com to discuss other arrangements.

Contact

A Life After Layoff (AKA BWC Enterprises LLC)

in**@al**************.com

This policy may be updated at any time and for any reason without notice.